Presentation Net-Secure :
Net-Secure.co.uk is a secured payment solution that helps customers manage their services and subscriptions with our Partner websites.
The Net-Secure.co.uk mission is to provide high quality Customer service combining courtesy, efficiency and professionalism.
Net-Secure Services :
By using Net-Secure.co.uk the following is quick and easy to do:
By entering the email address used for your purchases on the internet, you can unsubscribe with one click. If you are a subscriber, you will be unsubscribed immediately and you will not be charged.
If you subscribe to multiple subscriptions, you can select which subscriptions to terminate by ticking the appropriate boxes. Once done, a confirmation message will appear.
- Claim a refund:
By entering the email address used for your purchases on the internet, you can make a claim for a refund. We will post all payments to which you are entitled to be refunded under the general conditions of sale of our partner site where you made your purchases. You can then select which payments you claim a refund on, by ticking the appropriate boxes. Net-Secure then does the rest. Once done, a confirmation message will appear.
- Get in touch with one of our Customer Service operators:
Our operators will answer all your questions from 8:00 am to 8:00 pm from Monday to Friday and from 10:00 am to 5:00 pm on Saturday to Sunday.
Our operators can also cancel your subscriptions and place refund claims on your behalf.
You can reach an operator by e-mail at : [email protected] or use the "contact" tab on our website. There is also a live chat support and a live voice support during business hours.
Outside our opening hours, our operators will make every effort to process your written request within 24 hours.
Never oppose a net-secure.co.uk payment before contacting our customer service, as this could lead to legal action. We have a privileged relationship with our partner sites and will intervene free of charge on your behalf so that your query will be processed amicably and as quickly as possible.